Position Summary

The Sales & Customer Service Representative is responsible for growing revenue and profits by executing sales tactics to customers over the phone and email. This is an entry-level inside sales position.

Qualifications and Position Requirements

Education:

High School diploma or equivalent education and experience. Associate’s Degree in business or equivalent education and experience preferred.

Experience:

1+ years of account service and/or sales experience is preferred. Time management skills and attention to details are required. Must have advanced computer skills and have the ability to communicate effectively.

Physical:

• Stamina to work all assigned hours
• Must be able to work in an environment that involves sitting at a computer for long periods of time.
• Must be able to hear in order to take/give instruction and information.
• Use of hands 100% of the workday.

Language:

Speak, read, and write English specific to the nature of the work.

Key Responsibilities:

• Educate current and prospective customers on Precision Zone’s product and service offerings and purchase options
• Gather Account Information to Increase Sales Opportunities
• Establish and/or extend current relationships with customers
• Provide Quotes and Responses to Inquiries Effectively and Efficiently
• Conduct phone calls to acquire new customers and drive sales
• Optimize call plans to maximize time on the phone and overall efficiency

Detailed Duties:

• Enter quotations and orders into sales order processing systems; ensure accurate sales information including proper and accurate delivery, payment terms, and other critical order information; confirm all orders with account; perform follow-up and order clean-up as necessary
• Meet daily call requirements
• Represent Precision Zone; demonstrate exemplary execution of Precision Zone values with business partners and emerging businesses
• Produce leads for Sales Associates and Account Managers
• Pro-actively develop new business through outgoing calls
• Ensure high degree of customer satisfaction
• Interact with all departments to effectively meet goals
• Respond to account inquiries by phone, email or through other means
• Manage email accounts effectively
• Additional task and duties may be required

Job Type: Full-time